Port accesse-puertobilbao improves document exchange and communications, helping to create a more efficient and responsive port at the service of the port community and its customers.
The Port Authority of Bilbao has celebrated twenty years of the telematics platform e-puertobilbao, a digital tool at the service of the entire port community for the management of goods and vessels passing through the port. The platform is designed to enable greater efficiency, security and traceability, thus contributing to making the port and the companies working in it more competitive.
The event began with a presentation given by Txaber Goiri, Director of the Digital Transformation Department of the Port Authority of Bilbao, who explained how e-puertobilbao “has gone from having one service and 30 connected companies in its early days, to becoming a reference for our customers as the number of services has grown. Today, the platform provides twenty services and has around 800 companies using them”.
The platform has brought together and created a community of customers who work through electronic data exchange, using standardised electronic formats and messages. “This helps to simplify processes, speeds up access to and availability of information and reduces waiting times, which makes for a more transparent, efficient and sustainable working environment”, he said.
Mr. Goiri was followed at the podium by Macarena Estévez Muñoz, a mathematician and entrepreneur in the fields of analysis, measurement and AI, and finally, after a brief discussion, Ricardo Barkala, President of the Port Authority of Bilbao, closed the event by highlighting “the Port Authority’s constant efforts and commitment to innovate and digitalise, a perfect example of which is our e-puertobilbao platform”. He also emphasised the need to “continue to move forward and look to the future, maintaining the spirit of continuous improvement with which the platform was set up twenty years ago, creating new digital solutions and services for the entire logistics chain in a constant effort to help facilitate the operations of the companies that work in the Port of Bilbao”.
“As partners in the port-logistics community”, he concluded, “we are fully committed to improving every day, to continuing to innovate, to listening to our companies, and to making the Port of Bilbao a competitive and sustainable port at the service of our industry, our companies and our society at large”.
About the e-puertobilbao platform
As part of its strategy to improve the competitive positioning of the Port of Bilbao, the Port Authority has provided the port community with the e-puertobilbao e-commerce platform. This digital tool is designed to optimise communications and enable a more efficient interaction between the different companies, thus contributing to the improvement of processes and coordination through innovation and continuous improvement.
The principles behind e-puertobilbao are simplification, with a single communication interface for all customers; the reuse of information, enabling data to be sent only once and then reused, updated or completed; uniformity, based on international standards; electronic automation, with 100% paper-free communication which is, therefore, fast, reliable and available at all times; and transparency, guaranteeing the traceability and control of transactions. e-puertobilbao also guarantees total protection and confidentiality of the information that customers enter on the platform, as well as its integrity and availability.
The e-puertobilbao platform currently includes services such as PIDE, for end-to-end management of port calls; a service for managing the entry and exit of hazardous goods to/from the port; a service for coordinating the positioning of containers at the Border Control Post (BCP), Integral Customs Inspection Centre (CIRA) and Scanner Service; a service for managing the entry and exit of goods by land to the port of Bilbao: management of advanced notice of entry; loading lists and customs clearance information on goods; a service to manage the delivery and admittance of containers; an entry (ENS) and exit (EXS) summary declaration management service; a verified gross mass (VGM) service; a loading instructions and maritime booking service; cross-referencing of Summary Declaration for Temporary Storage (DSDT) data with customs clearance information data on the items of the DSDT consignments; and consultation of the dated status of goods prior to vessel loading.
The platform is also equipped with services specifically designed for each type of user (shippers, shipping agents and shipping companies, terminals and stevedoring companies, freight forwarders and customs agents, road and rail carriers), as well as others specifically created to support the import/export process for Ro-Ro traffic as a result of the new Brexit regulations.
